The BTI Client Service All-Stars 2015 is your definitive annual guide to the attorneys commanding the attention of General Counsel and legal decision makers at large organizations. This is not your over-reported list of rainmakers, dealmakers, or power brokers. Instead, BTI went straight to the source—the client—to find out exactly which attorneys are truly influencing and changing the legal industry.
No attorney can lobby to be added to the list, self-submit nominations or provide corporate counsel names to be interviewed. The only way to become a BTI Client Service All-Star is for corporate counsel to single out an attorney for client service exceeding all others.
Inside You'll Discover
The 2015 BTI Client Service All-Stars
- 354 attorneys winning client nominations for superior client service
The BTI Client Service All-Star MVPs
- The 54 attorneys clients say consistently set the standard for outstanding client service
What 6 activities define a client service leader in the eyes of corporate counsel
- The single activity driving more than 50% of attorney nominations to The BTI Client Service All-Stars
- The new, fast-growing factor driving client service performance
214 law firms The BTI Client Service All-Stars call home
- 65 law firms boasting multiple nominees
General Counsel Name 354 Attorneys Absolutely Best at Client Service
Most attorneys are focused on building out the expertise and practice capabilities needed to tackle every client need. Relatively few focus on delivering the absolute best client service. Not good service—the absolute best. The BTI Client Service All-Stars are the exception: serving the client better than anyone else. 14 years of research illustrates how hard it is and how strong a performance is needed to join the ranks of the BTI Client Service All-Stars. Just as a reminder—no attorney can self-nominate, refer a client to be interviewed, pay or otherwise find a way into the report.
BTI went straight to the source—the general counsel and decision makers for legal services—to find out exactly which attorneys are truly delivering superior client service. We provide no lists, suggestions or menus—you earn this one on your own. This makes the congratulations all the more heartfelt and hard won...continue reading at The Mad Clientist